Customer resources
Your one-stop library for learning, updates, and support.
Learn & stay current
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Release notes - See what's new in MOIS, Community MOIS, and myhealthkey.
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Webinars & workshops - Watch live and on-demand sessions for tips, new features, and best practices.
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Feature videos - Short demos to help you make the most of our products.
Troubleshooting & knowledge base
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Having an issue with the MOIS Cloud web client (e.g., “Oops, we couldn’t connect MOIS – <Site>”)? Clear your browser cache.
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Explore our Knowledge Base for quick answers and how-to guides.
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MOIS Cloud service information
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myhealthkey service information
Need support?
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Check the in-product MOIS User Manual (click Help when logged in).
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For myhealthkey, visit the FAQ page.
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Still stuck? Submit a support ticket:
MOIS Cloud plugins
macOS
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TSPRINT (deprecated)
Customer Login
Login to access customer-only resources.