Careers at bright health

Work With Us

We’re building a team of health tech pioneers, individuals who want to innovate and inspire transformation in healthcare with us. Let’s change the face of health care in Canada together.

Working at Bright Health

Bright Health offers a collaborative working environment that embraces diversity and provides a supportive community for all team members. We’re a small and eclectic group made up of developers, engineers, tech analysts, marketers, and support staff. Our team is divided across two physical offices, in Prince George and Vancouver, along with our remote team who are spread across Canada, in Ontario and New Brunswick.

Our Offices

Set in beautiful British Columbia, we have two physical offices that serve as the hubs for our software development, customer support, and daily operations.

Vancouver, BC

Vancouver is a bustling west coast seaport in British Columbia, Canada. A picturesque location, it’s surrounded by mountains, ocean, and fresh air, which offers convenient access to both mountain sports and water activities year round. As an active city, Vancouver is consistently named as one of the top five worldwide cities for livability and quality of life, and is the first city ranked among the top ten of the world’s most well-living cities for ten consecutive years.

Prince George, BC

Referred to as the capital of Northern BC, Prince George acts as a service hub for the surrounding Northern communities. A warm, friendly and diverse population attests to the community spirit, and there’s plenty to do with a myriad of entertainment and recreational options year-round, from heritage and cultural opportunities to good old family fun. An outdoor person’s paradise, you are always just minutes from being fully immersed in the wonders of many natural surroundings.

Open Positions

Join our team, and help us change the way we experience health care in Canada.

Technical Analyst

Full Time

Bright Health is looking for talented and enthusiastic Technical Analysts to join our well established and growing organization.

Bright Health builds the MOIS® EMR – the highest-rated electronic medical record (EMR) solution in Canada. We need your to help make it even better.

Our core values are patient and provider-centric. Bright Health aims to:

  • understand and improve the experience for patients in the healthcare system
  • help healthcare providers improve patient outcomes
  • reduce the cost of healthcare

The Technical Analyst will report to a Development Manager and is responsible for the implementation and support of medical offices during their transition to MOIS. Strong troubleshooting skills and a “can do” attitude are attributes you must possess. While you may have acquired your technical skills in a different industry, your key attribute is your ability to analyze and solve problems. Top-notch training will be provided for you to become well-versed with our products.

Duties and Responsibilities:

  • Understanding our product and the EMR domain.
  • Provide technical support to users and staff in diverse IT environments.
  • Deploy new software releases and updates to customer sites.
  • Understand customer feedback and implement solutions for complex systems and issues.
  • Review the status of backups and generated reports.
  • Complete analyses for both software under test and customer implementations, including software and hardware evaluations and upgrades.
  • Demonstrate technical leadership.
  • SQL and system scripts to automate and monitor tasks.
  • Create and maintain technical and user documentation.

Qualifications and Requirements:

  • Unquestionable ethics.
  • Effective written and verbal communication skills in group and one-on-one settings.
  • Patience and listening skills.
  • A knack for understanding customer needs and seeing them succeed.
  • Consistent follow through on the completion of tasks in a timely manner.
  • Familiarity with Windows/Linux Operating Systems, relational databases, hardware configuration, networks and IT security technologies.
  • Technical certifications and post-secondary education are considered an asset.
  • Combination of experience, software and hardware knowledge, education and skills will be considered.
  • A keen eye for detail.

Applicants may send their cover letter and résumé to careers@brighthealth.ca or fax to 250-564-2655. No phone calls or personal visits please. Note that only candidates under consideration will be contacted.

Full Stack Developer

Full Time

Bright Health is looking for talented and enthusiastic full-stack developers to join our established and growing organization. We build an EMR called MOIS® – the highest-rated electronic medical record (EMR) solution in Canada. We need you to help make it even better.

Our core values are patient and provider-centric. We work with healthcare providers to:

  • improve the experience for patients
  • improve patient outcomes
  • reduce the cost of healthcare

The Software Developer will report to a Development Manager and is responsible for the development of software, 2nd and 3rd level support and debugging and assisting other developers and staff with their assignments as required.

Duties and responsibilities:

  • Participating in agile development activities including story authoring, backlog grooming, sprint planning, sprint execution, sprint reviews and retrospectives.
  • Meeting with customers to develop and understand requirements.
  • Working with local and remote technical and support staff to estimate, design, implement, test and debug changes and extensions to Bright Health products, including working with others to complete system testing. These changes and extensions involve the development of:
    • RESTful services,
    • HTML and HTML5,
    • Javascript,
    • CSS and
    • XML.
  • Using JIRA and Git effectively.
  • Supporting customers, and data mining.
  • Assisting with the recruitment of additional technical staff.

Qualifications and requirements:

  • A degree or diploma from a Computer Science or Electrical Engineering program, or another similar technical program.
  • 2 years of application development experience with strong working knowledge of Windows and Linux. C# experience is an asset.
  • Excellent communication skills (written and oral) with a keen eye for detail.
  • A flair for good user experience design.
  • Being a fast learner and independent thinker.
  • Consistent follow through on delivery in a timely manner.
  • Experience or training in health informatics or healthcare is an asset.

This position is available in Vancouver or Prince George, British Columbia and Brampton, Ontario. Applicants may send their cover letter and résumé to careers@brighthealth.ca. No phone calls or personal visits please. We thank all candidates, however, only those under consideration will be contacted.

About Bright Health

We design and build software products and solutions that deliver the best patient and provider experiences. We position our customers to deliver optimum patient care and improve outcomes. Why? Because we care about the future of healthcare in Canada.