customer resources

Resources

Log in below to browse the latest release notes, webinars, workshops and feature videos about our products. Or visit the MOIS Forms Exchange for access to over 1,400 paper forms that import directly into MOIS.

Are you experiencing a MOIS Cloud webclient issue such as “Oops, we couldn’t connect MOIS – <Site>“? Try clearing your browser cache for the website with these instructions.

Experiencing other issues? Try our Knowledge Base

Service Information:

Need Customer Support?

As a first step, please refer to the following resources for FAQs and common resolutions: the MOIS User Manual (click Help when logged in) or the myhealthkey FAQ page. If you’re still not able to find the answer you’re looking for and would like one-on-one support, please submit a ticket for the respective product below.

myhealthkey: support@myhealthkey.ca

Remote Support Tool

AnyDesk Support Tool

MOIS Cloud Plugins

MAC
TSPrint (Deprecated)
TSScan SRFax